VAT Exemption Explained
Some products on our site are eligible for VAT relief to qualifying persons - these products are clearly marked. To qualify, you must suffer from chronic illness or have a disabling condition, and be purchasing goods for your own use/buying on someone's behalf. If you are not sure if you qualify, please call your doctor/surgery or click on the HM Customs & Excise website http://www.hmrc.gov.uk for advice.
Qualifying people are obliged by the government to complete a VAT declaration form. This can be done online when purchasing by completing the VAT exemption box on your order form.
Remember:
- If you are eligible for the VAT relief and you have completed our online declaration form you will not be charged VAT where exemptions are available.
- Please note that it is an offence to falsely claim VAT exemption.
- If you do not complete the form, or you are not eligible for VAT relief you will be charged the full 17.5% VAT rate on the whole of your order.
- The products clearly display which items are eligible for VAT relief.
